Air Ticket Change and Cancellation (Fee/Policy)

Change fee(per person)

Flights departure New Zealand & between Japan and New Zealand NZ$100
per person
  • All service fees are per person, per ticket or items unless otherwise stated.
  • These service fees are in addition to any cost recoveries retained and or charged by airlines, travel wholesalers or other suppliers and are subject to change without notice.
  • In case of decrease a number of room and people, it is considered as cancel the booking.

Cancellation fee (per person)

Flights departure New Zealand & between Japan and New Zealand NZ$150
per person
  • All service fees are per person, per ticket or items unless otherwise stated.
  • These service fees are in addition to any cost recoveries retained and or charged by airlines, travel wholesalers or other suppliers and are subject to change without notice.
  • In case of decrease a number of room and people, it is considered as cancel the booking.

Hotel Coupon Change and Cancellation (Fee / Policy)

Cancellation Fee(per time/per person) and Policy(per person)

  • In case of decrease a number of room and people, it is considered as cancel the booking
  • Domestic Hotel
  • 16 days prior to departure: Deposit 15~6 days prior to departure: 50% Less than 5 days prior to departure: 100%
  • International Hotel
  • Fee NZ$50 + Actual / cost
    per time / per person

Change Fee(per time/per person) and Policy(per person)

  • In case of decrease a number of room and people, it is considered as cancel the booking
  • Domestic Hotel
  • Fee NZ$10 + Actual / cost
  • International Hotel
  • Fee NZ$50 + Actual / cost

Activities Change and Cancellation Policy

Cancellation Fee(per time/per person) and Policy(per person)

  • Domestic Activities
  • 4 days prior to departure: 30% Less than 3 days prior to departure: 100%
  • International Activities
  • Fee NZ$100 + Actual / cost

Cancellation Fee(per time/per person) and Policy(per person)

  • All service fees are per person, per ticket or items unless otherwise stated.
  • These service fees are in addition to any cost recoveries retained and or charged by airlines, travel wholesalers or other suppliers and are subject to change without notice.
  • In case of decrease a number of room and people, it is considered as cancel the booking.
  • Domestic Activities
  • Fee NZ$10 + Actual / cost
  • International Activities
  • Fee NZ$50 + Actual / cost